25TH ANNIVERSARY

The Celebration was a Huge Success!

We want to Thank all of our Great Staff and Volunteers who helped make the party so successful. A great time was had by all. We had over 300 attendees! Absolutely amazing! We thank everyone who came out to see us that day and participated in all of the events and contests we had scheduled. Thank you to everyone for your support!

Flat Screen TV Winner is: Nikki Skemp! Congratulations Nikki!

RAFFLE TICKET WINNERS

Here are the winning numbers for the gifts that were not claimed yet. If you have the winning number, please call us to let us know. We will hold your prize for you to pick up at Camp anytime during our business hours. If the winner does not call us by 10 am, Thursday, Sept. 2nd, we will pick a new number. Make sure to hang onto your tickets until a winner is named for these prizes.

The Winner will need to bring their winning ticket number with to claim their prize!

Some items were not claimed - here are new winning numbers as of 8/31/10:
You will have until Thursday at 10:00 am to claim your prize!

Truesdell Animal Care Hospital winning number 360966

A Perfect Angle Photography winning number 360597

Goodman's Jewelers dog lapel pin winning number 541975

Deer-Grove Veterinary Clinic gift card winning number 360967

CH Pet Gifts gift card and jewelry set winning number 360486

FACE IT Skin facial winning number 360419

ALL OTHER RAFFLE TICKET ITEMS WERE CLAIMED AT THE PARTY.

SIlent Auction Winners

Here are the winners of the Silent Auction Items that were not claimed at the Party. Prizes will need to be picked up and paid for by Thursday, September 2nd. If the prize is not claimed by this date, we will contact the next person on the bidding sheet to offer them the prize at their bid price. Thank you for your support of our benefit auction!

Bad Dog Frida Pet Bed and Gift Card - winner - Vince Miller

Gate Keepers winner - Vince Miller

Car Care Package # 2 winner - Curt Shawkey

Dining Package winner - Greg Szymanski

Edgewater Hotel Winner - Greg Szymanski

Frontline Flea and Tick pack winner - Karen Mancheski

Fun Day Out Package winner - Mel Bober

Personalized Painting winner - Susan Stites

Fiskars basket winner - Peggy Trever

Barbie Career Dolls winner - Anna Jostmann

All other prizes were claimed at the party! Thank you to all of you for your support!

Thank You to these Businesses who helped make our 25th Celebration a Memorable Event and who benefitted Capital K-9s

Henry Vilas Zoo - Behind the Scenes Giraffe Feeding for 6 people (Priceless)

The Edgewater Hotel - Overnight stay for you and your pet (over $200 value)

Oak Park Dental - Professional teeth whitening home kit ($335 value)

A1 Furniture & Bedding, Inc. - $100 Giftcard

Gatekeepers, LLC - Customized home wood gate ($399 value)

Jon Lancaster Toyota - Full service car/truck detail ($169.95 value)

Madison Auto Trim - Full car/truck detail

Princeton Club - 3 month membership ($199 value) & 1 month membership ($79 value)

Anytime Fitness - 3 month membership, including tanning

Advanced Image Hair Removal, LLC - $250 Giftcard

Oasis Day Spa - 30 minute whirlpool, fancy feet & hand paraffin ($45 value)

Deer-Grove Veterinary Clinics, LLC - $75 Giftcard

East-West Acupunture & Rehab Medicine- Initial eval. + 2 follow-up Appts (2@$250)

JB Tile & Stone with The Tile Shop- $500 cert. towards artisan glass/tile/stone installation in your home plus $500 towards materials from The Tile Shop.

Poynette Veterinary Service (Gift Certificate for services)

Lifetime Family Dentistry - In-Office Teeth Whitening ($400 value)

Von Rutenberg Ventures - Dinner Certificate

Stark Chevrolet of Sun Prairie - Gift Certificate

ProScapes - 5 yards of topsoil or mulch delivered w/in 10 miles of Camp K9

LA Weight Loss - ($200 Gift Card)

Goodman's Jewelers - 2 lapel pins ($40 value)

Bowl-A-Vard Lanes - ($50 Gift Card)

Animart - Giftbasket of Pet Products

Other participating pet friendly businesses:

FACE IT Skin Fitness - Skin Facial ($65 value)

Ella's Deli - Gift Certificates

Culver's (East Towne) - Gift Certificates

Uno's Chicago Grill - Gift Certificates

George Vitense Golfland - gift certificate

Octopus Car Wash - gift certificate

Nutzy Mutz & Crazy Catz

Truesdell Animal Care Hospital - $50 gift card

Paws & Claws Mobile Vet - 6 packs of frontline ($90+ value)

Grey-Oaks Pet-ography - on-site professional pet portraits - call now to set-up appt.

Bad Dog Frida

CH Pet Gifts - $20 giftcard and earrings/necklace set

Sun Prairie Vet Clinic, Inc.- Giftbasket with lots of fun dog items

Sketch-Your-Pet - Framed dog sketch and set of 12 cards, by Kate Stormer

Dog's Best Friend Training - Set of Training books by Trish McConnell- Ph.D.

Agility Demonstration by Doug Brejcha

L'Bri Pur n' Natural Skin Care with Lori Stone- natural skin products

Mighty Treats- freeze dried dog treats

All proceeds to benefit Madison's Capital K9s

• Wisconsin Dog Fair - Sunday, Nov. 7th, 2010
  at Alliant Energy Center, Madison, WI

Capital K-9's Police Unit

Dog Park Spring Clean-up
Lakeview Elementary School PTA
Abundant Life Christian School Golf Outing
Capitol K-9s
Tails from the Heart fundraiser
Playroom of Hope
German Shepherd Rescue Alliance of WI
Dachschund Rescue Club

WNWC FM 102.5 Anniversary Banquet

In Biz with columnist Bill Haight

Three True Customer-Service Tales

September 8, 2009

Tale 1

I had to cancel a planned two-day trip to Atlanta. I went to the website of the hotel, the Intercontinental-Buckhead, and tried to cancel. I was told I had to call the hotel directly. The reservation agent told me she would be happy to cancel my room, but I would still be charged for the room ($300), even though my canceled trip was 2 weeks away.

Apparently the rate I had signed up for (that super-low $300 rate) didn't allow for any cancellation allowance. I told her not to cancel the room because as long as I would have to pay for it I wouldn't want the hotel to be able to re-sell it. I also told her my Intercontinental Priority Club card, shredded, would soon be in the mail to them because I would never frequent an Intercontinental Hotel again.

Tale 2

I then went to the Delta Airlines Web site to cancel my airline reservation. Unlike canceling a premium hotel reservation, I understand that airlines do not allow refund or changes without penalty on most tickets. Since I had paid for the ticket with miles, I was charged a $100 cancellation fee, but all the miles were returned to my account. Fair enough.

Tale 3

Unrelated to the aborted Atlanta trip, my wife and I decided to return one day early from a vacation. We would, therefore, pick up our dog from the boarding kennel on a Saturday rather than a Sunday. On the way back to Madison we called the kennel, Camp K9, and were politely informed that we would still be charged the $25 fee for Saturday night because they had a 4-day cancellation deadline on weekends. Again, understandable because we had taken up a night that they likely couldn't sell on such short notice. (Note that a $25-night dog kennel has a 4-day cancellation deadline, but a $300 luxury hotel has a no-day cancellation grace period.)

Here's the good part. When my wife picked up the dog, she was informed that they had a last-minute customer who would take the spot and so there would be no charge for the unused night.

Moral of the Stories

Camp K9: You're good guys. Delta: OK, I understand. Intercontinental Hotel: Forget any future business from me.

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